Customer Care/Operations Specialist
2.
5 Savage, MN Savage, MN Full-time Full-time Estimated:
$35.
6K - $45.
1K a year Estimated:
$35.
6K - $45.
1K a year 21 hours ago 21 hours ago 21 hours ago Position Purpose Ensure that we meet/exceed customer expectations for timely delivery of quality product utilizing good general business practices that are in full compliance with any state or federal requirements.
Excellent communication skills are required and the need for accurate detailed information is a must.
Essential Functions Management of the order taking function.
Orders will be received by different means (verbal, telephone, fax, e-mail, etc.
) and they must all operate properly.
Ensure all pertinent information is gathered when placing orders (i.
e.
company, key contact, product, quantity, delivery date, special instructions, etc.
).
Responsible for entering orders accurately into the database to ensure the pick tickets, packing slips, bill of lading and invoicing are correct.
Responsible for pricing quoted to customers and prospects is correct.
Responsible for lot tracking to ensure invoicing and inventory control is maintained.
Responsible for providing customer required documentation e.
g.
certificates of analysis, letter of guarantees, SDS's, and RGA's.
Responsible for obtaining freight quotes, selection of optimum carrier and scheduling LTL, UPS and SpeeDee pick up.
Responsible for picking and boxing orders for UPS and Spee Dee shipments.
Responsible for generating shipping paperwork and labels.
Assist in maintenance of customer order forms, pricing, and ERP customer maintenance.
Provide link between sales, operations, and the customer.
Admin, accounting, and other duties as assigned.
Education/Experience High School Diploma required Two years of Customer Service experience Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Ability to Commute:
Savage, MN (Required) Ability to Relocate:
Savage, MN:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
5 Savage, MN Savage, MN Full-time Full-time Estimated:
$35.
6K - $45.
1K a year Estimated:
$35.
6K - $45.
1K a year 21 hours ago 21 hours ago 21 hours ago Position Purpose Ensure that we meet/exceed customer expectations for timely delivery of quality product utilizing good general business practices that are in full compliance with any state or federal requirements.
Excellent communication skills are required and the need for accurate detailed information is a must.
Essential Functions Management of the order taking function.
Orders will be received by different means (verbal, telephone, fax, e-mail, etc.
) and they must all operate properly.
Ensure all pertinent information is gathered when placing orders (i.
e.
company, key contact, product, quantity, delivery date, special instructions, etc.
).
Responsible for entering orders accurately into the database to ensure the pick tickets, packing slips, bill of lading and invoicing are correct.
Responsible for pricing quoted to customers and prospects is correct.
Responsible for lot tracking to ensure invoicing and inventory control is maintained.
Responsible for providing customer required documentation e.
g.
certificates of analysis, letter of guarantees, SDS's, and RGA's.
Responsible for obtaining freight quotes, selection of optimum carrier and scheduling LTL, UPS and SpeeDee pick up.
Responsible for picking and boxing orders for UPS and Spee Dee shipments.
Responsible for generating shipping paperwork and labels.
Assist in maintenance of customer order forms, pricing, and ERP customer maintenance.
Provide link between sales, operations, and the customer.
Admin, accounting, and other duties as assigned.
Education/Experience High School Diploma required Two years of Customer Service experience Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Ability to Commute:
Savage, MN (Required) Ability to Relocate:
Savage, MN:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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